PRIVACY POLICY

1. Introduction

Clippers Inc ("we," "us," or "our"), doing business as Clippers Barber Shop, operates clippersbshop.com and provides barbering services in Oviedo, Florida. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We collect information you provide directly to us, including:

• Name — when you book or contact us
• Phone number — submitted via forms or our LeadConnector chat widget
• Email address — for booking confirmations and inquiries
• Message content — anything you send through the chat widget or contact channels

3. SMS Communications & A2P 10DLC Compliance

By providing your phone number and opting in, you expressly consent to receive SMS text messages from Clippers Inc (Clippers Barber Shop) related to appointment confirmations, reminders, promotions, and customer support.

• Opt-in is express and required. We will never send SMS messages without your explicit consent.
• Message frequency varies based on appointment activity and account interactions.
• Message and data rates may apply per your mobile carrier plan.
• Reply STOP at any time to unsubscribe from SMS messages.
• Reply HELP for assistance, or contact us at (407) 671-0600.

Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Use Your Information

• To schedule, confirm, and manage your appointments
• To respond to your inquiries through chat, phone, or email
• To send service-related communications and (with consent) promotional offers
• To improve our services and customer experience

5. Cookies & Tracking

Our website uses cookies and similar technologies to remember preferences, analyze traffic, and improve functionality. You may disable cookies through your browser settings, though some features may not function properly.

6. Third-Party Services

We use trusted third-party services including Booksy (booking), LeadConnector (chat widget and SMS), and Google Analytics. These providers have their own privacy policies and only access information necessary to perform their services.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of SMS or marketing communications at any time
• Withdraw consent where processing is based on consent

8. Contact Us

For privacy questions or to exercise your rights, contact: